Welcome to our FAQ handmade fashion aashiva page! Here, you'll find answers to the most common questions about our products, policies, and services. From refunds and shipping to payment and returns, we’ve covered everything to make your shopping experience smooth and stress-free. If you have additional queries, feel free to contact us!
Refund
If you receive a damaged product or one with tampered packaging, please refuse the delivery and return it to the delivery person. Inform us via email or WhatsApp with your order details for a replacement or refund.
Shipping charges are non-refundable. Refunds are processed only for the product value in cases of eligible returns.
Refunds will be issued via the original payment method or as a store credit once the returned product is verified and approved.
Delivery
Orders are typically delivered within 5–7 working days for major cities. For international deliveries, it may take 10–20 working days, depending on the location.
Yes, once your order is dispatched, you will receive a tracking ID via email or SMS to monitor your shipment status.
If your order is delayed, please contact our customer care team with your order ID for assistance.
Shipping & Returns
Customers are responsible for the return shipping costs unless the product is damaged or incorrect.
The product must be unused, with original tags and packaging intact. An unboxing video is mandatory for returns, exchanges, or refunds.
No, customized products and final sale items are not eligible for returns unless they are defective or incorrect.
Payment
We accept Visa, Mastercard, American Express, UPI, mobile wallets, QR codes, and net banking.
Currently, COD is not available. Payments must be made online through the provided payment gateways.
If your payment fails, please retry using a different payment method or contact our customer care team for support.
FAQ Handmade Fashion
FAQ Handmade Fashion
FAQ Handmade Fashion
FAQ Handmade Fashion
- The club of handmade, handwoven, hand crafted threats
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